Your personal information is a trust we take seriously. This page transparently explains what data we collect when you use the Joya9 Bangladeshi platform, why we collect it, and how we keep it secure.
A quick overview of how we protect your privacy
All your personal information is protected with industry-standard SSL/TLS encryption. No third party can access or read your data.
Joya9 Bangladeshi never sells your personal data to third parties or uses it for advertising purposes.
Everything we collect and why — it's all clearly laid out on this page. No hidden agendas.
You can view, update, or delete your information at any time. You may also withdraw your consent to how your data is used.
We only collect information that is necessary to provide our services. We do not ask for unnecessary or excessive data.
Your data is not retained beyond the necessary period. Once it is no longer needed, or when your account is closed, your information will be deleted.
Have questions? Get in touch with us.
support@joya9bangladeshi.netThis Privacy Policy ("Policy") describes how your personal information is handled when you use the Joya9 Bangladeshi platform — including the website, mobile app, and related services. By using the platform, you are considered to have agreed to this Policy. We believe transparency is the foundation of trust.
Joya9 Bangladeshi is an online gaming platform serving users in Bangladesh. We collect certain personal information in order to deliver our services. This Privacy Policy explains:
This Policy applies to all services and platforms operated by Joya9 Bangladeshi. If you visit any third-party services or websites, their own privacy policies will apply.
This policy was written in Bengali for your convenience. In the event of a legal dispute, the English version shall be considered final.
Joya9 Bangladeshi collects only the information necessary to provide its services and maintain security. No unnecessary data is requested.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identification Information | Full name, date of birth | Identity Verification and Age Confirmation |
| Contact Information | Mobile number, email | Account Communications and Security |
| KYC Documents | NID, Passport Number | Legal Compliance & Fraud Prevention |
| Financial Information | Mobile Banking Number | Payment Processing |
| Address | District, Division | Location Verification |
Some information is collected automatically while you use the platform:
We never store your full bank account number, card number, or PIN. Payment details are always sent directly to your mobile banking provider.
Joya9 Bangladeshi uses your information only for specific, legitimate purposes — nothing beyond what you were informed of.
Joya9 Bangladeshi never sells your personal data to advertisers or marketing companies. You can opt out of promotional emails or SMS at any time.
We share the minimum amount of information necessary, and only for legitimate reasons. Your data is not shared in any circumstances beyond those listed below.
| Who We Share With | What Data | Why |
|---|---|---|
| Payment providers (Mobile Pay, Nagad) | Transaction Information | Payment Processing |
| Game Software Providers | User ID and Gaming Data | Game Operations |
| Verification Services | Identity Documents | To complete KYC |
| Government / Regulatory Authorities | Information Required by Law | Legal Obligations |
| Security Investigators | Suspicious Activity Records | Fraud Investigation |
Before sharing data with any third party, we ensure they comply with appropriate privacy standards. In the event of a change in business ownership (merger or acquisition), the new owner will uphold the same privacy standards.
Joya9 Bangladeshi uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.
Login sessions and security tokens — these cannot be disabled.
Collects page visits and usage statistics.
Remembers your language preference and personal settings.
You can disable analytics and functional cookies from your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
How long we retain your data and how we keep it secure is clearly outlined below.
All data transfers are encrypted.
Active firewall to prevent unauthorized access.
Security measures are tested and reviewed on a regular basis.
Only authorized personnel are permitted to access your data.
As a Joya9 Bangladeshi user, you have several rights over your personal data. You can exercise these rights at any time.
You can submit a request to view the data we hold about you.
You can request a correction if any of your information is inaccurate.
Under certain conditions, you may request that your data be deleted.
You may object to your data being used for specific purposes.
You can request a copy of your data or ask that it be transferred elsewhere.
Any consent given can be withdrawn at any time.
To exercise any of these rights, please email us: support@joya9bangladeshi.net — We will respond within 30 business days.
Joya9 Bangladeshi strictly does not collect data from or provide services to anyone under the age of 18.
If you suspect a child in your household has opened an account, please notify us immediately. We will act without delay.
Joya9 Bangladeshi may update this Privacy Policy when necessary. For any changes, we will take the following steps:
We can provide previous versions of this policy upon request. For any questions, support@joya9bangladeshi.netContact us at
Your privacy is our top priority at Joya9 Bangladeshi. Join now and enjoy a secure gaming experience.